Sales Policy

Welcome to Meli Perfume House! This Sales Policy outlines the terms under which we sell and distribute our products. By placing an order on our website, you agree to comply with the following terms:

1. Product Availability

All products are subject to availability. We strive to ensure that our stock levels are accurate, but we cannot guarantee that all items will be in stock at all times. If a product is out of stock after you place an order, we will notify you promptly and offer an alternative solution, such as a refund or an alternative product.

2. Pricing

All prices on our website are listed in USD. Prices are subject to change without notice, but any changes will not affect orders that have already been placed and confirmed. We aim to ensure that pricing information is accurate; however, in the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

3. Payment Terms

Payment must be made in full at the time of order. We accept various payment methods, including credit/debit cards, PayPal, and other methods displayed on our website. All payments are processed securely, and we do not store your payment information.

4. Order Confirmation

Once you place an order, you will receive an order confirmation email with the details of your purchase. This email serves as proof of your order and should be retained for your records. If you do not receive an order confirmation, please contact us immediately at melicredit@melicredit.com.

5. Shipping and Delivery

We offer shipping to various locations worldwide. Shipping costs and delivery times will be calculated and displayed during the checkout process. While we strive to meet the estimated delivery times, we are not responsible for delays caused by customs, courier services, or other factors beyond our control.

6. Return and Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receipt for a refund or exchange. Products must be returned in their original, unopened, and unused condition. Please refer to our Return and Refund Policy for detailed instructions on how to process a return.

7. Order Cancellation

You may cancel your order within 24 hours of placing it for a full refund. If your order has already been processed or shipped, you will need to follow our return process. Meli Perfume House reserves the right to cancel orders at our discretion if there are issues with payment, stock availability, or other concerns.

8. Warranty

Our products are covered by the manufacturer’s warranty, where applicable. Warranty periods and terms may vary depending on the product. If you experience any issues with your purchase, please contact us for assistance.

9. Customer Service

Our customer service team is here to help with any questions or concerns you may have. Please reach out to us via email at melicredit@melicredit.com, and we will do our best to assist you promptly.

10. Governing Law

This Sales Policy is governed by and construed in accordance with the laws of the jurisdiction where Meli Perfume House is based. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in that location.